Credit Card Customers

1. Cancelling your membership?
   We are sorry to see you leave! To cancel your membership, please visit our online cancellation form by clicking here or call toll free (800) 89 3-8871.
   
   
2. Forgot your username or password?
   A copy of your username and password were emailed to the address you used when signing up. If you are unable to locate this email or need futher assistance, please contact us at support@castlecomm.com or call (877) 411-2278 ext. 15 Monday-Friday between 10:00AM and 6:00PM Eastern
   
   Please note that usernames and passwords are CaSe sEnSiTiVe so if you used a capital letting in your username or password make sure you are using the same case when trying to enter the members area.

Check Customers

1. Cancelling your membership?
   Online check customers may use our online cancellation form by clicking here. You may also call toll free (800) 444-6952.
   
   
2. Forgot your username or password?
   A copy of your username and password were emailed to the address used when signing up. If you are unable to locate this email or you need futher assistance, please visit the password reset form by clicking here. You may also call toll free (800) 444-6952 between 8:00am and 5:00pm Pacific.

GXBill European Debit / Lastscrift Customers

Having Technical Problems?

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